Alyssa Wodtke

Summary of skills

Managing an office, project managing a computer system changeover, immaculate writing, extensive customer service experience, creative problem solving, multi-tasking.

Computer knowledge

Extensive knowledge of Microsoft Word , Microsoft Excel, Internet Explorer, working knowledge of Windows, Netscape, department controller of IDX hospital scheduling system

Professional experience

September 1999-present
UCSF Faculty Practice in Physical Therapy San Francisco, CA
Office Coordinator
Creating office procedures for a new physical therapy practice and managing the office including: supervising employees, creating computer schedules, purchasing, getting insurance authorizations, managing therapists’ schedules, intense phone customer service, bonded cash handling, filing, faxing

January 1999—September 1999
UCSF/Stanford Department of Rehabilitative Services San Francisco, CA
Administrative Assistant (Temporary)
Managing User of IDX scheduling system, project managed change over from CAS scheduling system to IDX, scheduling and rescheduling new and continuing patients, getting insurance authorizations, billing, filing, phones, faxing

September 1996 – December 1998
Russian Hill Antiques San Francisco, CA
Shop Assistant
Customer Service, sales, opening and closing store, doing bookkeeping and deposits, placing orders, creating displays

August 1995 – December 1998
Peet’s Coffee And Tea San Francisco, CA
Customer Service
Sales, barista, cash handling, placing orders, writing and editing store newsletter

November 1998—December 1998
Gift Project Manager
Creating professional holiday gifts for several hundred clients of building facilities company

Freelance Work

July 13, 2000—December 5, 2000
Edited Tainted by Thomas Weedman, a novel published by an online company

December, 2000
Copy Editor
Edited Carbon IQ’s website

Volunteer experience

July 1998—December 1998
San Francisco, CA
UCSF Department of Rehabilitative Services
Writing welcome packet for new patients


Jan. 1995 – May 1995
Stirling University Stirling, Scotland
Creative Writing/English Literature Major
Study abroad program
Studied writing, film, history and literature

1992 - 1995
Evergreen State College Olympia, WA
Creative Writing/English Literature Major
Bachelor of Arts degree in Creative Writing and English Literature with a minor in theater

1989 - 1990
Willamette University Salem, OR
English Literature Studies
Studied literature, writing, history and Japanese


References available upon request.